Session Information:

• All sessions are recorded for on-demand viewing and will be available through Friday, October 20th.

• Attendee microphones are automatically muted/

• Closed captioning is available – select “Live Transcript” on your zoom menu.

• Q&A will take place at the end of each session. Please utilize the chat function to ask questions of our presenter(s).

• Each session window will close upon completion; you will be returned to the virtual home page to enter the next session

Virtual Session Viewing Tips:

GL21 sessions will take place via a zoom integration via zoom meetings.

All participants will be muted upon entering the session and will have the opportunity to interact and ask questions by utilizing the chat feature.

1. Ensure your machine / server allows access to ZOOM. Consider using a personal computer or network if your organization's does not allow.
2. If you have experienced more success with or prefer to utilize the ZOOM app on your mobile device to view these sessions, please use the link in your access email on your mobile device to log in to the platform and be directed to the ZOOM mobile app once you select "View Session"
3. If you do not have the zoom desktop application installed on your device, you will enter the zoom session directly through your internet browser. Ensure your pop-up blocker allows for the zoom window to launch successfully (turn off pop-up blocker).

Zoom Tips for Meeting-Style Sessions

• Zoom Viewing Settings Help
• Side-by-side mode for screen sharing
• How to use a virtual background

Closed captioning is available in all GL21 sessions.

Still needing further assistance? Reach out to our staff and we will do our best to get you your answers quickly.

Phone: 734-677-0503

Email: Erin Grisan, Event Manager - egrisan@managedbyamr.com | Aaron Wittbrodt - awittbrodt@managedbyamr.com