Name
Diversion Basics: from Call Center to Creative Problem Solving
Description

This session will focus on the basics of Diversion. It will cover call center diversion, the intake process, the differences between family and single Household diversion and the integration of diversion into the Coordinated Entry workflow. 

Danielle Harris Jennifer McNeely
Date
Tuesday, October 21, 2025
Time
10:45 AM - 12:00 PM (EDT)