Name
Masterclass 8: How to Measure Strategic Impact in a 'Right Now' World
Date
Wednesday, May 18, 2022
Time
1:30 PM - 3:30 PM
Description

As we all adapt our long-term strategic thinking into a permanent sprint organized around agility, most strategic leaders find their long-term approach to measuring success to be too slow. Many leaders simply do not have the information they need to understand if their organizations are adapting and executing strategy or achieving their short- or long-term objectives. It is imperative that in a disruptive world leader and managers use a disciplined process for designing and implementing measures that are meaningful. Measuring strategic success is not easy, as priorities, goals, and desired outcomes are often articulated on the fly as abstract and vague ideals that are not obviously measurable. As a result, many KPIs or OKRs often miss the mark, and inform only on the more obvious and less strategic elements of the plan, such as project milestones and operational efficiencies.     In this workshop, we look at how to develop meaningful KPIs and OKRs that boost enterprise-level success and enable strategic agility. Participants will see how meaningful and strong KPIs provide insight into whether strategies are working, whether programs, projects and services are effective, and whether employees' attention is focused on what matters most to success.    This workshop builds off the OKR and KPI Professional certification programs taught worldwide by the Balanced Scorecard Institute/Strategy Management Group. Using case studies, various performance measurement models, practical client examples, and group discussions, students are taught how to apply modern measurement techniques that can be applied immediately in their organizations.    During this workshop, participants will learn:  • How to develop and adapt best practice KPIs and OKRs, performance targets, and management dashboards  • How to overcome common bad habits, learning how to replace them with good habits that will empower strategic success   • How to improve performance and strategic adaptation in departments, teams, projects, and individuals   • How to communicate performance information throughout the organization to better inform decision making 
 

How does this session align with the conference theme "Strategy in a 'Right Now' World" and topic areas
Strategic adaptation is a fact of life for most organizations today as the ramifications of COVID are felt almost 2 years after it began disrupting our world. But even organizations that have embraced strategic agility can be more effective if they have a process for systematic measurement in place. A key component of both leading and managing strategy is knowing whether the organization is making progress against its goals, a challenge that is made more difficult when your strategic environment changes abruptly. This workshop shows students how to measure what matters and use the performance information to improve results.