As agencies with limited resources search for ways to better serve their communities and respond to changing travel patterns and microtransit options, bus network redesign projects, aka comprehensive operational analyses, are being planned and implemented across the country. As these projects steadily rise, so does the importance of robust community input, especially given that some bus riders know and rely on routing used for decades and look at any changes with apprehension. But how should outreach be conducted? What questions should be posed to the community versus decided by experts? Is there ever a point where there is too much outreach? Hear about bus network redesign projects in several locations and join the quest for optimal, authentic and timely community engagement.