Marian Moriarty - The MITRE Corporation
Louis Saindon - US Census Bureau
Dick Axelrod - The Axelrod Group
Emily Axelrod - The Axelrod Group
Everyone can agree that the pandemic has tested organizational resilience and accelerated the pace of change, especially within the federal government. The government agency with which we’ve been working with was planning to embark on an agency-wide transformation effort pre-pandemic using large-scale, in-person engagement methods with the hope of bringing large groups of employees together to design their future. The plan was to utilize The Conference Model® methodology to “involve the whole system to change the whole system” through three, multi-day, in-person workshops with hundreds of participants to achieve this objective. However, the pandemic threw all in-person engagement events out the window, yet the agency chose to remain agile and resilient, and continued with their desire to transform to meet the needs of their customers. Still, a vexing question remained, “How do you convert a Large Group Intervention such as The Conference Model® – a methodology traditionally executed in-person for almost 30 years – into a virtual format to support enterprise-wide transformation?” In this session you will be presented with the highs, lows, and important choices the team faced throughout the early phase of the effort while bringing high-engagement change into the virtual world. You’ll learn about and engage in discussions on how you can apply these principles in your own projects and strategic planning efforts while building change communities along the way. The lessons learned from taking a large-scale engagement method such as The Conference Model® quickly into the virtual environment will continue to be applicable on both a large scale and at smaller scales to every single organization and to every practitioner, internal and external for years to come.