Make it Easy: Applying Behavioral Science to Address Vacant Property (Training)
Date & Time
Thursday, September 8, 2022, 11:00 AM - 1:00 PM
Kelsey Irvine Michael Kaemingk

Want to reduce repeat code violations, sell hard-to-move land bank properties, and reduce dumping? Simple, scientifically proven behavioral science tactics may provide the answer you’ve been looking for. In this training, we’ll show how to apply the EAST behavioral science framework (make it Easy, Attractive, Social, and Timely) to vacant and deteriorated property issues, highlighting real-world examples from the US and around the world. In the second half of this training, participants will have an opportunity to apply what they’ve learned by redesigning a form or communication using these behavioral science frameworks. Workshop participants will receive practical advice for how to find opportunities to improve a policy or process, explore barriers to achieving their goals, design innovative solutions, and test and scale solutions that work. Participants are encouraged to bring real-life communications and forms to redesign in this workshop.

Session Type
Training Workshop